A national consultant Job at UNICEF August 2023, UNICEF Opportunities A national consultant to develop a tool kit for Respectful care and effective communication Consultant, UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.
Respectful care refers to the provision of healthcare services that prioritize patients’ autonomy, choices, rights, preferences, and values, while treating them with empathy, and compassion. It involves acknowledging and understanding the cultural, religious, and social beliefs of patients, and providing care that is free from discrimination, bias, and judgment. It also means ensuring that patients have access to timely and appropriate care, and that their privacy and confidentiality are always respected.
Scientific evidence is available on the positive impact of promoting and improving provision of respectful on health outcomes through increased patient engagement in their own care, reduced stress, improved trust and communication between patients and providers as well as increased client satisfaction. Despite this body of evidence, care provided at different levels of the system continues to be plagued by disrespect and abuse, ranging from emotional, physical and in extreme cases sexual. Such findings have been documented in studies of recipients of labor and delivery care as well as of outpatient health care services in Tanzania. UNICEF Opportunities
To address this, several initiatives have been undertaken, including the development of national guiding documents like the “Respectful and Compassionate Care Guideline”, and implementation of the Beyond Bias model for adolescent sexual and reproductive health services. The majority of these initiatives have been vertical, addressing certain subpopulations receiving specific interventions or care. reduce the siloed approaches where specific guidance is developed for specific target groups and disease programs in Primary Health Care, UNICEF is supporting the development of an integrated respectful care and effective communication tool kit based on already existing guidelines and implementation experience in Tanzania for day-to-day practice.
How can you make a difference?
The overall aim of this consultancy is to develop a tool kit for respectful care and effective communication and train master trainers, in close collaboration and under the leadership of the directorate of Nursing and Midwifery services of the Ministries of Health in Tanzania mainland and Zanzibar respectively. The tool kit should be developed for use in everyday practice by health workers in PHC facilities and will include aspects such as privacy, confidentiality, informed consent, and the encouragement of autonomy in decision-making.
To illustrate respectful care in action, and to promote in-facility training, the toolkit will incorporate real-life case studies and examples of best practices. These practical examples will serve as valuable inspiration and guidance for healthcare workers in their day-to-day interactions. Effective communication strategies will include communication techniques including active listening practices, empathy-building, and strategies to address challenging situations. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. Deadline: 16 Aug 2023 E. Africa Standard Time
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