2 New Job Opportunities at Standard Chartered Bank July 2023, Standard Chartered Bank Jobs, it is a universal bank with individual, business and institutional finance and treasury services. It does not perform retail banking in the UK, given its UK base, and about 90% of its profits arrive from Asia, Africa, and the Middle East. Standard Chartered is part of the FTSE 100 Index and has a primary listing on the LSE (London Stock Exchange).
Standard Chartered Bank Jobs
Standard Chartered Bank has been operating in India for over 160 years making it one of the oldest foreign Bank. The Bank has a network of 100 branches across 42 cities. Key business segments include Corporate, Commercial and Institutional Banking as well as Consumer, Private and Business Banking. For more information in addition to a full-service universal bank, the group has a Non-Banking Finance lending entity to complement the Bank’s presence in specific geographies and segments, a Retail securities broking business and is the first foreign Bank to have commenced banking activities in India’s International Financial Services Centre (in GIFT City, Gujarat). Globally, we are a leading international banking group, with a presence in 59 of the world’s most dynamic markets and serving clients in a further 85.
1.Senior Relationship Manager
Responsible for team targets by driving profitable revenue and volume growth from the portfolio with a focus on deepening of existing customer relationships and cross sell thereby improving market and customer share of wallet with the Bank. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, here for good. Standard Chartered Bank Jobs
Key Responsibilities:
- Portfolio growth
- Revenues growth
- Cost Management
- Service Excellence
- Operational Excellence and Compliance
Business
- Engaging and deepening activities
- In consultation with the BM/STM, draw up monthly plans for achieving new business and customer acquisition goals committed.
- To foster and deepen client relationship by providing regular market information updates and trend analysis on international equities, unit trust, bonds and other investment instruments and follow up calls / visits to assist them in their investment decisions.
- To conduct regular checks on market trends and competitors’ programme offering and activities. This is to assist /initiate efforts to increase product differentiation and enhance attractiveness of programme.
- To plan, target and cross-sell integrated business financial services to Priority clients who are self-employed professionals and businessmen.
- Proactively engaging with the “Hidden Affluent” by having complete knowledge of the clients in terms of the profile & assets to create analytics-backed next best conversation.
- Sound knowledge in Needs/Anchor products such as: Wealth & Mortgage, CASA, CC & etc.
To acquire from individual client referrals and actively engaging them during the first 3 months by:
- Meeting the client in person to discuss on advisory needs (once a month/quarter)
- Connect client with specialists
- Set up products holding
- Conduct/connect for periodic CDD
- Conduct fulfilment & activate
2.Collection support officer
Drive operational Excellence and Innovation through delivery of expense budget, stakeholder engagements and improved client experience support achievement of loan impairment budget through management insurance claims, forbearance processing, timely client notices and vendor management Implement effective Collections Management with a view to optimize both the efficiency and effectiveness of Collections Operations.
RESPONSIBILITIES
Supports the day -to-day collections of Retail products to ensure losses are minimised and recoveries maximised by the effective implementation of collections strategy. Supports the Collections team by provision of Collections MIS to manage portfolio and performance In addition to reviewing and analyzing trends and informing decisions related to the product Development Process Performs various Quality Assurance activities supporting collections performance and compliance. Standard Chartered Bank Jobs
Processing Debt Relief Plans and monitoring to prevent early delinquency Blocking and manual debits for collections and recoveries accounts Reviews processes within collections to identify risk and opportunities to streamline operations, improve service and minimise losses. Highlights and analyses credit failures to identify ways of improving the Credit Approval process for Retail Client accounts. Reconciliation of various Collections reports for maintenance of accurate data. Maintenance and prompt update of various collections trackers. Handling, logging and tracking customer queries, instructions, complaints and CRB related queries. Management of insurance claims Processing regulatory and other client notices Vendor management, Invoice processing Legal, regulatory, economic and compliance
Strategy
Implement the global collections strategic framework within the country, AOB related to Collections Business Drive opportunities/initiatives to achieve cost savings. Processes Work closely with Country Collections leadership teams to identify and resolve operational issues and need by improving and standardizing processes. People & Talent Completion of e learnings and trainings, coaching through credit mentorship programme, self-learning through discover learning portal. Standard Chartered Bank Jobs
Risk Management
Ensure Operational Risk issues are addressed and action plans on issues are executed within set action plan timelines, Management of all collection’s trackers, Engagement with stakeholders to ensure completion of assigned tasks and provide feedback. Governance Adhere to Group policy and Collection Process Standards and collections strategy.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Method of Application
READ ALSO: 2 Intern Jobs at WFP July, 2023
