Relationship Manager – Global Development Organization 丨Absa Group Tanzania
About the job
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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A member of the Corporate & Investment Banking Team and aligned with the ambition to be among the Top 5 leading Corporate banks in Tanzania. The job holder will be responsible for the management and development of relationships with corporate customers in the Corporate and Investment Banking segment.
The role holder will manage and sustain a portfolio of Global Development Organisations (GDO”s) and aid agencies, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions, managing consistency and quality of operational service.
The job holder will be responsible for business development both with new and with existing GDO customers where they are expected to increase” wallet share” through Relationship Management.
Focus on deepening the wallet share of existing Customer Relationships as well as developing new Relationships with a view of driving revenue and market share growth as well as cross sell. This will be achieved by ensuring Customers have access to the full suite of Absa’s products in addition to delivering World class Customer Service while maintaining a robust Control Environment.
Consistent value based management, the job holder will be measured on risk-adjusted portfolio contribution as well as other performance metrics including customer satisfaction and living the
To maintain, grow and sustain quality relationships with existing and new corporate customers by ensuring that they utilize the suite of Absa’s products as appropriate for their business.
Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures | Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy | Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)