Receptionist Job Vacancies at The Shoprite Group of Companies

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Receptionist Job Vacancies at The Shoprite Group of Companies

Receptionist Job Vacancies at The Shoprite Group of Companies

Overview

The Shoprite Group is Africa’s largest retailer, with iconic supermarket brands such as Shoprite, Checkers, and Usave. Beginning with only eight stores and 400 employees in 1979, our company has grown to become the continent’s industry leader in terms of market capitalisation, sales, profit, and the number of employees and customers. The Group’s core business is food retailing, which is supplemented by value-added retail services and offerings in a variety of industries such as technology, financial, pharmaceutical, furniture, telecommunications, and ticketing. The Group’s 145 000 employees are always looking for new ways to solve problems, driving innovation and technological advancements to reshape the retail industry.

Industry
Retail
Company size
10,001+ employees
Headquarters
Cape Town, Western Cape
Founded
1979
Specialties
Fast moving consumer goods retailer, FMCG, Technology, Retail, Information Systems, Operations, Logistics, Supply chain and distribution, Pharmacies, Liquor Shops, and food retail

About the job

The purpose of the Receptionist role is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay. As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.

Details
Closing Date2022/12/30
Reference NumberSHO221223-1
Job TitleReceptionist
Job TypePermanent
Location – CountrySouth Africa
Location – ProvinceWestern Cape
Location – Town or CityBrackenfell, Cape Town
Purpose of the JobThe purpose of the Receptionist role is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay. As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.
Job CategoryAdministrative
Job ObjectivesAnswer calls in a professional manner, and routing calls as necessary.
Greet clients and visitors with a positive and helpful attitude.
Provide basic and accurate information in-person and via phone/email.
Prepare meeting.
Respond to queries via email and escalate to the appropriate parties.
Assist with necessary correspondence, when required to do so.
Manage the ordering and maintenance of stock and stationary.
Ensure that all tasks/duties are carried out in accordance with outlined procedures and standards.
Suggest and implement new initiatives to support the development of the role as required.
QualificationsGrade 12 certificate – (essential).
Experience+1 years’ experience in an administrative/secretarial/clerical role – (essential).
Experience in a retail or FMCG environment – (desired).
Knowledge and SkillsProficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook – (desired).

Energetic and vibrant, enjoys working in a dynamic, fast paced environment.
Well-developed interpersonal skills, self-awareness and personal influence – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure.
Able to work under pressure, priorities and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.
Organized and detailed – Plans, coordinates and executes functions, practices and procedures to realize business unit goals and objectives. Vigilantly watches over work processes, tasks and outputs to ensure
accuracy and initiates action to correct any quality concerns.
Stakeholder orientated – Committed to providing a high-quality stakeholder service. Ensures stakeholder needs are understood, problems timeously resolved, and expectations met.
Personal integrity – Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistake.

With the use of data science and artificial intelligence, our diverse mix of talent has transformed the retail landscape from traditional brick-and-mortar shops to multi-channel platforms where customers can experience frictionless and more personalised shopping. In addition to our commercial ventures, the Group is committed to sustainability and being a responsible citizen. The Group’s extensive sustainability initiatives reduce the environmental impact of our operations, improve the lives of the communities we operate in and help develop small suppliers. Since our inception, our purpose has always been to uplift lives every day by pioneering access to the most affordable goods and services, creating economic opportunity and protecting our planet. Join the leaders in retail innovation.

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