Receptionist Job Vacancies at Northern Lincolnshire and Goole Hospitals NHS Foundation Trust

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Receptionist Job Vacancies at Northern Lincolnshire and Goole Hospitals NHS Foundation Trust

Receptionist Job Vacancies at Northern Lincolnshire and Goole Hospitals NHS Foundation Trust

JOB OVERVIEW

An exciting opportunity has arisen for a part time Receptionist to join the Patient Services Team at Scunthorpe General Hospital. We are looking for someone to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital.  The customer facing role of the receptionist will be instrumental to the efficient running of the reception areas across the Trust, therefore you will be smartly presented and have excellent customer relations and communication skills to work in this customer facing service.
Post holders will be required to assist patients and visitors using a variety of communication methods.

MAIN DUTIES OF THE JOB

The post holder will be required to liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner and to ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and procedures.

The hours will be required to work within an 8am to 8pm shift.

WORKING FOR OUR ORGANISATION

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognized and valued by all, and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.  We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

PERSON SPECIFICATION

EDUCATION AND QUALIFICATIONS

ESSENTIAL CRITERIA
  • • Good level of General Education
  • • NVQ 2 in Administration or willingness to work towards NVQ Level 2
DESIRABLE CRITERIA
  • • Attained NVQ 2 in administration
  • Keyboard Qualifications / relevant

OCCUPATIONAL EXPERIENCE

ESSENTIAL CRITERIA
  • • Microsoft Office qualification
  • • Previous experience of working in a customer services environment
DESIRABLE CRITERIA
  • • Working within a change environment
  • • Experience of scheduling / coordinating activities and/or resources
  • • Time Management Skills or experience of working with a busy/demanding environment

CLICK HERE TO APPLY

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