Ajira Mpya

Partner Help Desk Coordinator at Airtel December, 2023

Partner Help Desk Coordinator at Airtel

Partner Help Desk Coordinator at Airtel , Airtel Tanzania PLC is looking for a suitable Tanzanian candidate for the Partner Help Desk Coordinator Position. The incumbent will assist in enhancing partner satisfaction and ensure timely release of payments to the partners. Airtel Tanzania was launched in October 2001 and is Tanzania’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector. Airtel Tanzania subscribers have access to the only network that allows them to roam at the local rates while in East Africa. These services include:

Partner Help Desk Coordinator at Airtel

GPRS Services – Internet, Wap and MMS
Mobile Top-up
SMS information services
Prepaid plans
Postpaid plans
International Roaming
Local and international text message
24-hour Customer Care Centre
We also offer Value Added Services that come as a standard package on our network.

Airtel CSR Airtel is committed to its stakeholders to conduct its business RESPONSIBLY creating SUSTAINABILITY and POSITIVE IMPACT. Stakeholders are employees, the government, customers, shareholders and communities. It is imperative we align CSR to our overall business strategy to build brand affinity and increase sustainability. To create a positive and sustainable impact it is critical that resources are focus hence AIRTEL’s CRS focus is on two key areas: Youth Empowerment Vocational Education Where necessary Airtel supports causes outside the above.

Key deliverables;

Handle all partner queries and resolve them accordingly
Educate partners on process flow and update them on invoice status
Invoice Management
Timely payment follow ups

Qualifications and Experience;

Bachelor’s Degree/Advanced diploma in Accounting or any other relaveted field
A minimum of 1 years’ hands-on experience in accounting/finance
Proficient with MS excel
Strong analytical skills and problem-solving skills.

Deadline for receiving applications is 31st December 2013


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