Chargeback Analyst at Absa June 2023-Nafasi za kazi Absa Group: Learn more about Absa Group Limited and its vacancies, take a look and apply to Absa Group jobs in Tanzania. ajira mpya Absa Group.
Bring your possibility to life! Define your career with us.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility to provide specialist advise & support in the maintenance & analysis of banking activities & initiatives in order to provide accurate reports & information to relevant stakeholders, through the execution of predefined objectives as per agreed SOPs. Selecting this role has a compensation & benefit impact in Tanzania. Please contact Reward for details.
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Job Description
- To manage the Cards Operation Processes at the back end with the main function being to:
- Performing cards Scheme settlements (VISA, MASTERCARD, AMEX and UPI)
- Responsible for the analysis on scheme Performance & MI
- Supporting and advising business on related charges, interchanges, fees and other income lines
- Participate in all cards related projects and UAT.
- Handling Chargebacks, Re-presentments and other cards related disputes.
- To support other card operations activities
- Responsible for the control and monitoring of cost elements within the unit.
- Responsible for the integrity of the quality and service in the appropriate unit to ensure no lapses.
- Establish and maintain effective working relationship with internal and external customers.
- Ensure that service levels are maintained and adhered to.
- To direct and motivate staff.
