Jobs Tanzania

Cartrack Hiring Control Room Agent

Cartrack Hiring Control Room Agent

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Job Title: Control Room Agent at Cartrack

Location: Dar es-Salaam

Company Overview:

Are you someone who thrives on taking ownership, enjoys tackling challenges, and excels at problem-solving? If you are a customer service standout, we would love to connect with you!

Cartrack stands as one of the leading global vehicle telematics companies, boasting over 1.5 million active users. We are committed to pushing boundaries through constant innovation, striving to provide optimal solutions for our clients, all while maintaining an entrepreneurial start-up culture.

Key Responsibilities:

  1. Promptly respond to incoming events from tracking units by contacting clients to confirm or verify that all aspects related to the vehicle are in order.
  2. Handle inbound calls from clients testing units or requesting positions on vehicles.
  3. Address and resolve client queries efficiently.

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Requirements:

  1. Certificate/Diploma holder (preferably in IT).
  2. Possess excellent communication and interpersonal skills.
  3. Minimum of 2 years of experience in a Call Centre role.
  4. Advantageous to have experience in the Vehicle Tracking Industry.
  5. Strong communication skills and the ability to work in shifts.

Apply Now

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